--- title: "CRM/ERP for Medical Clinic | Folia-Design" description: "CRM/ERP system for medical clinics: online booking, electronic health records, doctor scheduling, lab integration. 65% reduction in no-shows." canonical_url: "https://folia-design.ru/en/services/crm-clinic" locale: en meta: "og:description": "Clinic automation: electronic health records, online booking, lab integration, analytics." "og:image": "https://folia-design.ru/img/logo.png" "og:title": "CRM/ERP for Medical Clinic" "twitter:description": "Electronic health records, online booking, doctor scheduling, lab integration." "twitter:image": "https://folia-design.ru/img/logo.png" "twitter:title": "CRM/ERP for Medical Clinic" --- > Index of every page on this site: [llms.txt](https://folia-design.ru/llms.txt) We continue to work with international clients and accept payments. Feel free to contact us! CRM/ERP for Medicine # CRM/ERP System for Medical Clinics Online booking, electronic health records, doctor scheduling, service management and lab integration. We automate the clinic - you focus on patients. Get a cost estimate in 24 hours Learn the Cost - Pricing tailored to your budget - Free process audit - NDA from day one -65%Patient No-Shows +40%Repeat Visits 24/7Online Booking ![CRM/ERP for Medical Clinic](https://folia-design.ru/_ipx/f_webp&q_80&s_600x450/img/crm-clinic/hero-clinic.png) ## Sound Familiar? ### Patients Don't Show Up They forget appointments, don't answer calls - idle rooms and doctors ### Paper Records Notes and test results get lost, hard to find medical history ### Scheduling Chaos Double bookings, doctors don't know their schedule, patients wait in line ### Results Get Lost Lab results come by email, doctors can't see them in the chart ### No Analytics You don't know doctor workload, popular services, or real profit ## CRM/ERP System Capabilities Everything for Effective Clinic Management Electronic Health Records ### Complete Patient History - Electronic health record with medical history - Test and examination results - Prescriptions, referrals, orders - Allergies, chronic conditions - File attachments: X-rays, discharge summaries, reports Discuss a Project ![Electronic Health Record](https://folia-design.ru/_ipx/f_webp&q_80&s_550x380/img/crm-clinic/medical-card.png) ## Key System Modules ### Automatic Notifications SMS and push reminders for appointments. Reminders for follow-ups and check-ups. ### Doctor Scheduling Flexible schedules, rooms, specializations. Doctors see their schedule in the app. ### Lab Integration Automatic import of test results. Doctors see them instantly in the patient record. ### Electronic Prescriptions Prescriptions with a drug database, dosages, and contraindications. ### Referrals Referrals to specialists, tests, and examinations. Compliance tracking. ### Visit Protocols Examination templates by specialization. Fast medical record completion. ### Finance & Insurance Cash register, payment processing, insurance companies. Salary calculations for doctors. ### Analytics Revenue, doctor workload, popular services, average check in real time. ### Online Booking Website widget: choose doctor, specialization, time. Booking via messengers. ## Our Other Projects Real-world cases of business process automation for our clients [![Beauty Salon](https://folia-design.ru/_ipx/f_webp&q_80&s_400x250/img/crm-erp/project-clinic.png)](https://folia-design.ru/en/project/crm-for-a-beauty-salon) CRM + Automation ### Beauty Salon Comprehensive platform for managing beauty salon branches, scheduling and supplies [View Project →](https://folia-design.ru/en/project/crm-for-a-beauty-salon) +60%Online Bookings -50%Client No-Shows LaravelVue.jsMySQL [![Container Terminal](https://folia-design.ru/_ipx/f_webp&q_80&s_400x250/img/crm-erp/project-logistics.png)](https://folia-design.ru/en/project/crm-system-for-the-container-terminal-transauto) CRM System ### Container Terminal A convenient container terminal management system - business process automation, contract creation, invoicing. [View Project →](https://folia-design.ru/en/project/crm-system-for-the-container-terminal-transauto) +45%Revenue Growth -70%Processing Time PHPJavaScriptMySql [![Service Center](https://folia-design.ru/_ipx/f_webp&q_80&s_400x250/img/crm-erp/project-manufacturing.png)](https://folia-design.ru/en/project/crm-system-for-the-service-center-mt-service) ERP System ### Service Center Modern CRM system for a service center that significantly improved service process management. [View Project →](https://folia-design.ru/en/project/crm-system-for-the-service-center-mt-service) -35%Operational Costs 2xShipping Speed PHPJavaScript1C ## Implementation Results Average metrics of clinics with our CRM/ERP -65% Appointment No-Shows +40% Repeat Visits +30% Average Check -5h Reception Work ## For Any Specialization The system adapts to your clinic's profile Cardiology Neurology Ophthalmology Pediatrics Gynecology Therapy Orthopedics Dermatology ## AI Features for Clinics Artificial intelligence helps doctors and administrators work more efficiently ### Smart Booking Chatbot AI assistant books patients 24/7, answers questions about prices and services, sends visit reminders. No-show reduction: up to 70% ### Symptom Analysis Preliminary history collection via chatbot. AI structures complaints and prepares the chart for the doctor. Time saved: 10 min per visit ### Protocol Auto-Fill AI generates a draft examination protocol based on doctor's voice notes and patient history. Documentation: 5x faster ### Smart Scheduling AI optimizes doctor schedules, suggests slots based on visit type, and predicts no-shows. Doctor utilization: +20% ## How We Work 01 ### Analysis We study clinic processes, specializations, equipment, and software in use 02 ### Setup We configure the system for your services, pricing, and visit protocols 03 ### Data Migration We import your patient database and medical histories from legacy systems 04 ### Training We train reception staff, doctors, and administrators on the system ## Integrations The system works with your equipment and services Laboratories Telegram WhatsApp SMS Messaging Online Cash Register Insurance (VHI) Mobile App ## Patient App We develop a branded mobile app for your clinic for iOS and Android - **Appointment Notifications**Push reminders about upcoming visits a day and an hour before - **Examination Results**Instant notification when test results and reports are ready - **Online Payment**Invoicing and service payment directly in the app - **Medication Reminders**Reminders to take medications per doctor's schedule - **Route to Clinic**Route planning considering traffic and parking - **Online Booking**Choose a doctor, time, and service in a few taps - **Room Number**Room and floor information for the visit - **I'm Here**Notify the clinic of patient arrival - **Pre-Registration**Fill out questionnaires and consents before the visit - **Create Medical Card**Create a medical record online with document upload ![Mobile app for clinic patients](https://folia-design.ru/_ipx/f_webp&q_80&s_400x500/img/crm-clinic/mobile-app.png) ## Pricing plans Pick the option that fits you. Prices are indicative - you get an exact quote after a short call. ### Start Key modules to get going from $3,700 - Client base and interaction history - Requests, bookings and calendar - Client notifications (SMS/Telegram) - Staff roles and permissions Popular ### Standard For a growing business from $5,100 - Everything in Start - Inventory and document management - Staff payroll and KPIs - Reports and analytics - POS and acquiring integration ### Turnkey Maximum automation from $7,300 - Everything in Standard - Mobile app - Integrations: 1C, telephony, API - Custom workflow adjustments - Team training and support ### Plans don't fit? Name your budget. Every project is unique, and we understand that well. Over 19 years we've learned to shape the scope flexibly around each client's goals and means: we'll set priorities, suggest a phased launch and propose a solution that fits your price - without compromising quality. ## FAQ
How much does an industry CRM cost? The basic configuration starts from $3,000 depending on the industry; exact plans are above. The final quote is free after a short brief.
Why is your CRM better than subscription services? The system belongs to you: no per-user fees, with customizations for your processes and integrations that boxed solutions lack.
How long does implementation take? The basic version takes 6-10 weeks. We launch in stages: key modules first, then extensions.
Will you migrate data from our current system? Yes: clients, history, bookings and stock from Excel, Google Sheets or your old CRM.
What about training and support? We train your team at launch and stay in touch: support, changes and evolution under contract.
## Client Testimonials What clinic managers say Electronic health records saved hours of doctors' work. The entire patient history is at a glance, prescriptions are filled in a couple of clicks. AY Andrey YakovlevChief PhysicianClinic 'Invido' No-shows dropped from 25% to 5%. Automatic reminders and online booking completely changed the reception desk. MF Marina FyodorovaDirectorNetwork 'Saniel' Lab integration - test results go into the record automatically. Patients receive a PDF via email. SL Sergey LisitsynHead of DepartmentDiagnostic Center ## Other services We cover business needs end to end - from development to promotion [Industry-specific CRM/ERP

CRM for barbershops

CRM/ERP for Barbershops→](https://folia-design.ru/en/services/crm-barbershop) [Industry-specific CRM/ERP

CRM for beauty salons

Beauty Salon Automation→](https://folia-design.ru/en/services/crm-beauty-salon) [Industry-specific CRM/ERP

CRM for construction

CRM/ERP for Construction→](https://folia-design.ru/en/services/crm-construction) [Industry-specific CRM/ERP

CRM for container terminals

CRM/ERP for Logistics→](https://folia-design.ru/en/services/crm-container-terminal) [Industry-specific CRM/ERP

CRM for dental clinics

CRM/ERP for Dental Clinic→](https://folia-design.ru/en/services/crm-dental) [Industry-specific CRM/ERP

CRM for service centers

→](https://folia-design.ru/en/services/crm-service-center) CRM1CLaravelWebhooksVue.jsMySQLREST APIERPDockerTelegramRedisAPIPHPGit ## Ready to Automate Your Clinic? Submit a request and get a free consultation. We'll demo the system and calculate the cost for your clinic. Demo in 30 minutes Launch in 2 weeks Staff training Get a Consultation ```json {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"How much does an industry CRM cost?","acceptedAnswer":{"@type":"Answer","text":"The basic configuration starts from $3,000 depending on the industry; exact plans are above. The final quote is free after a short brief."}},{"@type":"Question","name":"Why is your CRM better than subscription services?","acceptedAnswer":{"@type":"Answer","text":"The system belongs to you: no per-user fees, with customizations for your processes and integrations that boxed solutions lack."}},{"@type":"Question","name":"How long does implementation take?","acceptedAnswer":{"@type":"Answer","text":"The basic version takes 6-10 weeks. We launch in stages: key modules first, then extensions."}},{"@type":"Question","name":"Will you migrate data from our current system?","acceptedAnswer":{"@type":"Answer","text":"Yes: clients, history, bookings and stock from Excel, Google Sheets or your old CRM."}},{"@type":"Question","name":"What about training and support?","acceptedAnswer":{"@type":"Answer","text":"We train your team at launch and stay in touch: support, changes and evolution under contract."}}]} ``` ```json {"@context":"https://schema.org","@graph":[{"@id":"https://folia-design.ru/en#website","@type":"WebSite","description":"Folia-Design — веб-студия в Санкт-Петербурге. Разрабатываем корпоративные сайты, CRM/ERP системы, мобильные приложения и лендинги. 19 лет опыта, 246+ успешных проектов.","inLanguage":"en-US","name":"Folia-Design","url":"https://folia-design.ru/en","publisher":{"@id":"https://folia-design.ru/#identity"},"translationOfWork":{"@id":"https://folia-design.ru/#website"}},{"@id":"https://folia-design.ru/en/services/crm-clinic#webpage","@type":"WebPage","description":"CRM/ERP system for medical clinic management","name":"CRM/ERP for Medical Clinic","url":"https://folia-design.ru/en/services/crm-clinic","breadcrumb":{"@id":"https://folia-design.ru/en/services/crm-clinic#breadcrumb"},"isPartOf":{"@id":"https://folia-design.ru/en#website"},"mainEntity":{"@type":"Service","name":"CRM/ERP for Medical Clinic","provider":{"@type":"Organization","name":"Folia-Design"}},"potentialAction":[{"@type":"ReadAction","target":["https://folia-design.ru/en/services/crm-clinic"]}],"primaryImageOfPage":{"@id":"https://folia-design.ru/#logo"}},{"@id":"https://folia-design.ru/en/services/crm-clinic#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","name":"Home","item":"https://folia-design.ru","position":1},{"@type":"ListItem","name":"CRM/ERP for Medical Clinic","position":2}]},{"@id":"https://folia-design.ru/#identity","@type":"Organization","name":"Folia-Design","url":"https://folia-design.ru","logo":{"@id":"https://folia-design.ru/#logo"}},{"@id":"https://folia-design.ru/#logo","@type":"ImageObject","caption":"Folia-Design","contentUrl":"https://folia-design.ru/img/logo.png","inLanguage":"en-US","url":"https://folia-design.ru/img/logo.png"}]} ``` ## Sitemap See the full [sitemap](https://folia-design.ru/sitemap.md) for all pages.