--- title: "Custom CRM & ERP System Development | Folia-Design" description: "We build custom CRM & ERP systems for your business. Sales automation, client management, inventory, 1C integration. Custom development with 19+ years on the market." canonical_url: "https://folia-design.ru/en/services/crm-erp" locale: en meta: "og:description": "We build custom CRM & ERP systems for your business. Sales automation, client management, inventory." "og:image": "https://folia-design.ru/img/logo.png" "og:title": "Custom CRM & ERP System Development" "twitter:description": "We build custom CRM & ERP systems for your business. Sales automation, client management, inventory." "twitter:image": "https://folia-design.ru/img/logo.png" "twitter:title": "Custom CRM & ERP System Development" --- > Index of every page on this site: [llms.txt](https://folia-design.ru/llms.txt) We continue to work with international clients and accept payments. Feel free to contact us! Enterprise System Development # Custom CRM & ERP Systems for Your Business We automate business processes, boost team efficiency and reduce operational costs. Custom development tailored to your industry specifics. Car services & service centers · Clinics · Beauty salons · Travel agencies · Logistics · Construction Get a cost estimate in 24 hours Learn More - Pricing tailored to your budget - Free process audit - NDA from day one 50+Completed Projects 19 yearsYears on the Market 98%Satisfied Clients ![CRM/ERP system - analytics dashboard](https://folia-design.ru/_ipx/f_webp&q_80&s_600x450/img/crm-erp/hero-dashboard.png) ## Do You Face These Problems? ### Data in Different Places Clients in Excel, tasks in messengers, documents in email - chaos hinders work ### Time Loss Employees spend hours on routine operations that could be automated ### No Analytics It's impossible to assess process efficiency and make data-driven decisions ### Lost Clients Leads get lost, managers forget to call back, clients go to competitors ### Inconvenient Software Existing solutions are overloaded with unnecessary features or lack the ones you need - enough of that! ## What We Develop We create systems that solve specific tasks of your business CRM Systems ### Customer Relationship Management - Unified client database with complete interaction history - Sales funnel with automatic reminders - Integration with telephony, email and messengers - Manager performance analytics - Automatic document generation Discuss a Project ![Customer Relationship Management](https://folia-design.ru/_ipx/f_webp&q_80&s_550x380/img/crm-erp/crm-screen.png) ERP Systems ### Enterprise Resource Planning - Warehouse and logistics management - Financial accounting and budgeting - Production process control - HR module: employee records, vacations, KPI - Integration with 1C and accounting systems Discuss a Project ![Enterprise Resource Planning](https://folia-design.ru/_ipx/f_webp&q_80&s_550x380/img/crm-erp/erp-screen.png) ## Featured Projects Real-world cases of business process automation for our clients [![Container Terminal](https://folia-design.ru/_ipx/f_webp&q_80&s_400x250/img/crm-erp/project-logistics.png)](https://folia-design.ru/en/project/crm-system-for-the-container-terminal-transauto) CRM System ### Container Terminal A convenient container terminal management system - business process automation, contract creation, invoicing. [View Project →](https://folia-design.ru/en/project/crm-system-for-the-container-terminal-transauto) +45%Revenue Growth -70%Processing Time PHPJavaScriptMySql [![Service Center](https://folia-design.ru/_ipx/f_webp&q_80&s_400x250/img/crm-erp/project-manufacturing.png)](https://folia-design.ru/en/project/crm-system-for-the-service-center-mt-service) ERP System ### Service Center Modern CRM system for a service center that significantly improved service process management. [View Project →](https://folia-design.ru/en/project/crm-system-for-the-service-center-mt-service) -35%Operational Costs 2xShipping Speed PHPJavaScript1C [![Beauty Salon](https://folia-design.ru/_ipx/f_webp&q_80&s_400x250/img/crm-erp/project-clinic.png)](https://folia-design.ru/en/project/crm-for-a-beauty-salon) CRM + Automation ### Beauty Salon Comprehensive platform for managing beauty salon branches, scheduling and supplies [View Project →](https://folia-design.ru/en/project/crm-for-a-beauty-salon) +60%Online Bookings -50%Client No-Shows LaravelVue.jsMySQL ## Implementation Results +40% Sales growth in the first year -60% Reduction in lead loss 3x Faster order processing -30% Reduction in operating costs ## AI Capabilities in CRM/ERP Artificial Intelligence takes automation to a new level ### Smart Chatbots AI assistant answers customer questions 24/7, processes requests, and qualifies leads. Reduces manager workload by 60%. Savings: 2-3 managers ### Sales Forecasting AI analyzes deal history and predicts the probability of closing. Suggests which clients to focus on. Conversion growth: +25% ### Auto-filling Documents Neural network recognizes incoming documents, extracts data, and creates records in the system automatically. Speed: 10 times faster ### Communication Analysis AI analyzes calls and correspondence, highlights key agreements, and reminds of unfulfilled promises. Losses: -40% ## How We Work 01 ### Analysis We study your business processes, identify bottlenecks, and determine system requirements 02 ### Design We develop the architecture, create interface prototypes, and agree on the technical specification 03 ### Development We write the code, regularly demonstrate progress, and make adjustments 04 ### Implementation We set up the system, migrate data, train employees, and provide support ## Technologies We use modern technologies to create fast and reliable solutions Backend Node.js, NestJS, PHP, Laravel, Python Frontend Vue.js, Nuxt, React, TypeScript Databases PostgreSQL, MySQL, MongoDB, Redis Infrastructure Docker, Nginx, CI/CD, AWS ## Industries Experience working with companies from various business sectors Manufacturing Retail Logistics Healthcare Construction B2B services ## Pricing plans Pick the option that fits you. Prices are indicative - you get an exact quote after a short call. ### Start Key modules to get going from $4,300 - Client base and interaction history - Requests, bookings and calendar - Client notifications (SMS/Telegram) - Staff roles and permissions Popular ### Standard For a growing business from $6,100 - Everything in Start - Inventory and document management - Staff payroll and KPIs - Reports and analytics - POS and acquiring integration ### Turnkey Maximum automation from $8,500 - Everything in Standard - Mobile app - Integrations: 1C, telephony, API - Custom workflow adjustments - Team training and support ### Plans don't fit? Name your budget. Every project is unique, and we understand that well. Over 19 years we've learned to shape the scope flexibly around each client's goals and means: we'll set priorities, suggest a phased launch and propose a solution that fits your price - without compromising quality. ## FAQ
How much does a custom CRM/ERP cost? From $4,300 for the basic configuration. The price depends on modules and integrations - plans are above, exact quote after a brief.
Why custom instead of off-the-shelf? A boxed product forces your business to adapt to it. A custom system automates your exact processes and belongs to you with no subscription fees.
How long does development take? The first working module in 6-8 weeks, then we evolve the system in iterations.
Do you integrate with 1C and other services? Yes: 1C, telephony, messengers, websites, payment systems and any APIs.
Who owns the code? You do. We hand over the source code and documentation and train your team.
## Client Testimonials What our clients say We searched for a long time for a team that understands logistics specifics. With Folia-Design, we clicked from the first call. The system has been running stable for 2 years, support responds instantly. AP Alexey PetrovCEOTC 'Kontinent' True professionals. I recommend it to everyone tired of off-the-shelf solutions. The guys dove into our processes and made a CRM that's genuinely convenient to use. MS Marina SokolovaCommercial DirectorMedical Center 'Zdorovye+' Tried several contractors - only with this team did we get results. Now all leads are in one place, managers don't lose clients. DV Dmitry VolkovHead of SalesConstruction Company 'StroyMasterMsk' ## Other services We cover business needs end to end - from development to promotion [Turnkey development

Website development

Turnkey web development→](https://folia-design.ru/en/services/website-development) [Turnkey development

Corporate websites

Corporate websites→](https://folia-design.ru/en/services/corporate-website) [Turnkey development

Online stores

E-commerce development→](https://folia-design.ru/en/services/online-store) [Turnkey development

Desktop applications

Windows · macOS · Linux→](https://folia-design.ru/en/services/desktop-apps) [Turnkey development

Landing pages

Sales Page Development→](https://folia-design.ru/en/services/landing-pages) [Turnkey development

Developer outstaffing

Outstaffing→](https://folia-design.ru/en/services/outstaffing) CRM1CLaravelWebhooksVue.jsMySQLREST APIERPDockerTelegramRedisAPIPHPGit ## Ready to automate your business? Submit a request and get a free consultation. We will discuss your tasks and propose an optimal solution. Free process audit Cost estimation in 24 hours NDA from day one Submit a Request ```json {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"How much does a custom CRM/ERP cost?","acceptedAnswer":{"@type":"Answer","text":"From $4,300 for the basic configuration. The price depends on modules and integrations - plans are above, exact quote after a brief."}},{"@type":"Question","name":"Why custom instead of off-the-shelf?","acceptedAnswer":{"@type":"Answer","text":"A boxed product forces your business to adapt to it. A custom system automates your exact processes and belongs to you with no subscription fees."}},{"@type":"Question","name":"How long does development take?","acceptedAnswer":{"@type":"Answer","text":"The first working module in 6-8 weeks, then we evolve the system in iterations."}},{"@type":"Question","name":"Do you integrate with 1C and other services?","acceptedAnswer":{"@type":"Answer","text":"Yes: 1C, telephony, messengers, websites, payment systems and any APIs."}},{"@type":"Question","name":"Who owns the code?","acceptedAnswer":{"@type":"Answer","text":"You do. We hand over the source code and documentation and train your team."}}]} ``` ```json {"@context":"https://schema.org","@graph":[{"@id":"https://folia-design.ru/en#website","@type":"WebSite","description":"Folia-Design — веб-студия в Санкт-Петербурге. Разрабатываем корпоративные сайты, CRM/ERP системы, мобильные приложения и лендинги. 19 лет опыта, 246+ успешных проектов.","inLanguage":"en-US","name":"Folia-Design","url":"https://folia-design.ru/en","publisher":{"@id":"https://folia-design.ru/#identity"},"translationOfWork":{"@id":"https://folia-design.ru/#website"}},{"@id":"https://folia-design.ru/en/services/crm-erp#webpage","@type":"WebPage","description":"Turnkey corporate management system development","name":"CRM & ERP Development","url":"https://folia-design.ru/en/services/crm-erp","breadcrumb":{"@id":"https://folia-design.ru/en/services/crm-erp#breadcrumb"},"isPartOf":{"@id":"https://folia-design.ru/en#website"},"mainEntity":{"@type":"Service","name":"CRM & ERP Development","provider":{"@type":"Organization","name":"Folia-Design"}},"potentialAction":[{"@type":"ReadAction","target":["https://folia-design.ru/en/services/crm-erp"]}],"primaryImageOfPage":{"@id":"https://folia-design.ru/#logo"}},{"@id":"https://folia-design.ru/en/services/crm-erp#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","name":"Home","item":"https://folia-design.ru","position":1},{"@type":"ListItem","name":"CRM & ERP Development","position":2}]},{"@id":"https://folia-design.ru/#identity","@type":"Organization","name":"Folia-Design","url":"https://folia-design.ru","logo":{"@id":"https://folia-design.ru/#logo"}},{"@id":"https://folia-design.ru/#logo","@type":"ImageObject","caption":"Folia-Design","contentUrl":"https://folia-design.ru/img/logo.png","inLanguage":"en-US","url":"https://folia-design.ru/img/logo.png"}]} ``` ## Sitemap See the full [sitemap](https://folia-design.ru/sitemap.md) for all pages.