CRM system for a logistics company

For a transportation company specializing in vehicle hauling, we developed a specialized CRM system integrated with a mobile app for drivers. The solution automated key business processes, enhanced transport control, and simplified customer interactions.

Mobile Application for Drivers

The mobile app became an essential tool for company employees, providing:

• access to the list of current vehicle transport orders;

• information about train and flight tickets, as well as route details;

• the ability to take photos to document vehicle condition;

• GPS tracking with automatic fuel consumption calculation.

CRM System for Transport Management

The CRM system brought together essential modules for efficient logistics management:

• Contract management - automation of client agreement creation, storage, and tracking processes.

• Integration with fuel company systems - enabling expense control and resource optimization.

• Invoicing - fast and accurate financial document generation to streamline accounting and financial planning.

• Business trip expense calculation - automated computation of per diem, lodging, and other costs, improving financial transparency and control.

Implementation Results

The comprehensive solution allowed the company to:

• automate vehicle transportation management;

• reduce fuel and travel expenses;

• simplify customer communication;

• increase efficiency and transparency of business operations.