CRM/ERP for Medicine

CRM/ERP System for Medical Clinics

Online booking, electronic health records, doctor scheduling, service management and lab integration. We automate the clinic — you focus on patients.

-65%Patient No-Shows
+40%Repeat Visits
24/7Online Booking
CRM/ERP for Medical Clinic

Sound Familiar?

Patients Don't Show Up

They forget appointments, don't answer calls — idle rooms and doctors

Paper Records

Notes and test results get lost, hard to find medical history

Scheduling Chaos

Double bookings, doctors don't know their schedule, patients wait in line

Results Get Lost

Lab results come by email, doctors can't see them in the chart

No Analytics

You don't know doctor workload, popular services, or real profit

CRM/ERP System Capabilities

Everything for Effective Clinic Management

Electronic Health Records

Complete Patient History

  • Electronic health record with medical history
  • Test and examination results
  • Prescriptions, referrals, orders
  • Allergies, chronic conditions
  • File attachments: X-rays, discharge summaries, reports
Discuss a Project
Electronic Health Record

Key System Modules

Automatic Notifications

SMS and push reminders for appointments. Reminders for follow-ups and check-ups.

Doctor Scheduling

Flexible schedules, rooms, specializations. Doctors see their schedule in the app.

Lab Integration

Automatic import of test results. Doctors see them instantly in the patient record.

Electronic Prescriptions

Prescriptions with a drug database, dosages, and contraindications.

Referrals

Referrals to specialists, tests, and examinations. Compliance tracking.

Visit Protocols

Examination templates by specialization. Fast medical record completion.

Finance & Insurance

Cash register, payment processing, insurance companies. Salary calculations for doctors.

Analytics

Revenue, doctor workload, popular services, average check in real time.

Online Booking

Website widget: choose doctor, specialization, time. Booking via messengers.

Implementation Results

Average metrics of clinics with our CRM/ERP

-65%
Appointment No-Shows
+40%
Repeat Visits
+30%
Average Check
-5h
Reception Work

For Any Specialization

The system adapts to your clinic's profile

Cardiology
Neurology
Ophthalmology
Pediatrics
Gynecology
Therapy
Orthopedics
Dermatology

AI Features for Clinics

Artificial intelligence helps doctors and administrators work more efficiently

Smart Booking Chatbot

AI assistant books patients 24/7, answers questions about prices and services, sends visit reminders.

No-show reduction: up to 70%

Symptom Analysis

Preliminary history collection via chatbot. AI structures complaints and prepares the chart for the doctor.

Time saved: 10 min per visit

Protocol Auto-Fill

AI generates a draft examination protocol based on doctor's voice notes and patient history.

Documentation: 5x faster

Smart Scheduling

AI optimizes doctor schedules, suggests slots based on visit type, and predicts no-shows.

Doctor utilization: +20%

How We Work

01

Analysis

We study clinic processes, specializations, equipment, and software in use

02

Setup

We configure the system for your services, pricing, and visit protocols

03

Data Migration

We import your patient database and medical histories from legacy systems

04

Training

We train reception staff, doctors, and administrators on the system

Integrations

The system works with your equipment and services

Laboratories
Telegram
WhatsApp
SMS Messaging
Online Cash Register
Insurance (VHI)
Mobile App

Patient App

We develop a branded mobile app for your clinic for iOS and Android

  • Appointment NotificationsPush reminders about upcoming visits a day and an hour before
  • Examination ResultsInstant notification when test results and reports are ready
  • Online PaymentInvoicing and service payment directly in the app
  • Medication RemindersReminders to take medications per doctor's schedule
  • Route to ClinicRoute planning considering traffic and parking
  • Online BookingChoose a doctor, time, and service in a few taps
  • Room NumberRoom and floor information for the visit
  • I'm HereNotify the clinic of patient arrival
  • Pre-RegistrationFill out questionnaires and consents before the visit
  • Create Medical CardCreate a medical record online with document upload
Mobile app for clinic patients

Client Testimonials

What clinic managers say

Electronic health records saved hours of doctors' work. The entire patient history is at a glance, prescriptions are filled in a couple of clicks.

AY
Andrey YakovlevChief PhysicianClinic 'Invido'

No-shows dropped from 25% to 5%. Automatic reminders and online booking completely changed the reception desk.

MF
Marina FyodorovaDirectorNetwork 'Saniel'

Lab integration — test results go into the record automatically. Patients receive a PDF via email.

SL
Sergey LisitsynHead of DepartmentDiagnostic Center

Ready to Automate Your Clinic?

Submit a request and get a free consultation. We'll demo the system and calculate the cost for your clinic.

Demo in 30 minutes
Launch in 2 weeks
Staff training
Get a Consultation