CRM/ERP System for Travel Agencies
Tour proposals, flight and document reminders, online payment and contracts. We automate your travel agency — you create unforgettable trips.
Familiar Problems?
Tours in Different Places
Requests in WhatsApp, calculations in Excel, contracts in Word — document chaos
Forgot to Remind
Managers forget to remind about flights, documents and payments
Long Tour Calculations
Creating proposals takes too long — clients go to competitors
Client Loss
No history tracking, forgetting about repeat sales and birthdays
No Analytics
Don't know popular destinations, manager conversion rates and margins
CRM/ERP System Features
Everything for efficient travel agency operation
Quick Tour Proposal Creation
- Tour cost calculation in a few clicks
- Beautiful proposals with hotel photos
- Compare multiple options in one proposal
- Automatic commission and margin calculation
- Send proposals via WhatsApp, Telegram, email
Key System Modules
Flight Reminders
Automatic reminders about departure date, document collection and country rules.
Contract Generation
Automatic contract generation with tourist data and tour parameters.
Online Payment
Card payment, installments, invoicing. Payment reminders.
Emergency Contact
Quick contact with tourists on trip. Flight change and emergency notifications.
Call Management
IP telephony integration, call recording, automatic deal creation.
Document Tracking
Passport, visa, insurance tracking. Expiring document reminders.
Flight Calendar
Visual calendar with all tourist departures. Manager workload planning.
Client Database
Complete trip history, preferences, birthdays, regular and VIP clients.
Sales Analytics
Reports by destinations, operators, managers. Margins and profit in real time.
Our Other Projects
Real-world cases of business process automation for our clients
Container Terminal
A convenient container terminal management system — business process automation, contract creation, invoicing. View Project →
Service Center
Modern CRM system for a service center that significantly improved service process management. View Project →
Beauty Salon
Comprehensive platform for managing beauty salon branches, scheduling and supplies View Project →
Implementation Results
Average metrics of travel agencies with our CRM/ERP
For Any Destinations
The system works with any type of tours
AI Features for Travel Agencies
Artificial intelligence selects tours and automates sales
AI Tour Selection
AI bot communicates with clients 24/7, learns preferences and offers personalized tour options.
Smart Manager Assistant
AI suggests what to ask the client, picks sales arguments and helps close deals.
Chat Analysis
AI analyzes client chats, identifies lost leads and suggests when to follow up.
Personalization
AI analyzes trip history and suggests tours the client will love.
How We Work
Analysis
We study agency processes, destinations, tour operators and work specifics
Setup
We configure the system for your destinations, operators and document templates
Data Migration
We import client database and booking history from old systems
Training
We train managers on CRM, proposal creation and client management
Integrations
The system works with your tools
App for Tourists
We develop a branded mobile app for your agency for iOS and Android
- Flight RemindersPush notifications a week, a day and 3 hours before departure
- Document ChecklistList of required documents with readiness checkmarks
- Country RulesInformation about visas, currency, vaccinations and entry rules
- Trip ScheduleTour program, excursions, transfers with reminders
- Emergency ContactsContact with agency, embassy, insurance 24/7
- Online PaymentTour payment, surcharges and insurance right in the app
- Tour DocumentsVouchers, tickets, insurance — all in one place
- Hotel MapHotel location, route from airport
- Manager ChatQuick contact with your personal manager
- Trip ReviewCollecting feedback after tourist returns
Client Testimonials
What travel agencies say
All leads in one place, automatic flight and visa reminders. Managers don't forget anything.
Tour operator integration saved 3 hours a day. Bookings go through in one click, documents are generated automatically.
Client portal increased loyalty. Tourists see all their trips, documents, bookings in one place.
Other services
We cover business needs end to end — from development to promotion
CRM for barbershops
CRM/ERP for BarbershopsIndustry-specific CRM/ERPCRM for beauty salons
Beauty Salon AutomationIndustry-specific CRM/ERPCRM for clinics
CRM/ERP for MedicineIndustry-specific CRM/ERPCRM for construction
CRM/ERP for ConstructionIndustry-specific CRM/ERPCRM for container terminals
CRM/ERP for LogisticsIndustry-specific CRM/ERPCRM for dental clinics
CRM/ERP for Dental ClinicReady to automate your travel agency?
Leave a request and get a free consultation. We'll show the system in action and calculate the cost for your agency.
