CRM/ERP for Logistics

CRM/ERP System for Container Terminal

We automate container terminal management: container tracking, document workflow, invoicing and client portals. Improving operational transparency and efficiency.

+40%Productivity Growth
-60%Request Processing Time
24/7Client Access
CRM/ERP for container terminal - dashboard

Problems the System Solves

Document Chaos

Contracts, invoices and certificates scattered across different systems — time wasted searching

Lost Containers

Difficult to track container location and status across a large territory

Slow Invoicing

Manual invoice generation takes hours and leads to calculation errors

Client Calls

Clients constantly call to check status — no self-service available

No Analytics

Impossible to assess terminal capacity and plan resources

CRM/ERP System Capabilities

Complete toolkit for container terminal management

Core Module

Container Movement Tracking

  • Track each container's location
  • Statuses: storage, ready for pickup, receiving, overdue
  • Filter and search by number
  • Container movement history
  • Interactive terminal map
Discuss a Project
Container movement tracking

Additional Features

Client Portals

Personal access for tracking containers and submitting requests.

Capacity Analytics

Daily statistics, peak load detection, reports.

Contract Registration & Management

Efficient creation, storage and management of contracts with terminal clients.

Automatic Invoicing

Automated invoice generation and sending reduces errors.

Request Management

Convenient interface for creating container receiving and pickup requests.

Notifications & Alerts

Automatic status updates, arrival notifications, and document readiness alerts.

Implementation Results

What the terminal achieved after system launch

Increased automation level
Improved process management
Reduced operational costs
Increased terminal productivity

How We Work

01

Process Analysis

We study terminal operations specifics, identify bottlenecks and define requirements

02

Design

We develop system architecture, create prototypes and approve specifications

03

Development

We build the system iteratively, regularly demonstrating progress

04

Implementation

We configure the system, migrate data and train staff

AI Capabilities for Terminal

Artificial intelligence optimizes operations and reduces downtime

Smart Planning

AI distributes containers across yards, optimizes loading queues and minimizes empty equipment runs.

Efficiency: +30%

Damage Detection

AI analyzes container photos, detects damage, automatically generates inspection reports and calculates repair costs.

Inspection: 5x faster

Efficiency Analysis

AI evaluates operator and equipment performance, identifies bottlenecks and suggests how to speed up operations.

Productivity: +25%

Smart Chatbot

AI assistant answers clients 24/7 about container status, tariffs, documents and pickup readiness.

Calls: -70%

Technologies

Modern stack for reliable and fast system operation

Backend
Node.js, NestJS, PHP, Laravel
Frontend
Vue.js, Nuxt, TypeScript
Databases
PostgreSQL, MySQL, Redis
Infrastructure
Docker, Nginx, CI/CD

Client Testimonials

What terminal operators say

Container tracking became transparent. Clients can see container stock in their portal. Office calls cut in half.

AI
Alexander IvanovDirectorContainer Terminal 'North & East'

Automatic invoicing and certificates saved an entire accountant position. Document flow became flawless.

MK
Marina KozlovaCFO'Logistics & Port'

1C integration works seamlessly. All operations sync automatically. Support responds quickly.

PV
Pyotr VolkovIT DirectorCT 'Kontinent+'

Need a CRM/ERP for your terminal?

Submit a request and get a free consultation. We'll discuss your needs and propose a solution for your processes.

Free process audit
Cost estimate within 24 hours
NDA from day one
Submit a Request