CRM/ERP for Veterinary Medicine

CRM/ERP System for Veterinary Clinics

Automate appointments, maintain electronic medical records, and control inventory. Improve pet care quality and your clinic's efficiency.

-60%Missed Visits
+50%Repeat Visits
24/7Online Booking
Veterinary Clinic CRM interface

Problems We Solve

Owners Forget Appointments

Empty slots in the schedule because clients forgot about the appointment or vaccination

Paper Medical Records

Hard to find medical history, confusion in prescriptions, and data loss

Manual Vaccination Tracking

Hard to track revaccination dates and notify owners on time

Schedule Chaos

Overlaps in doctor appointments, clinic queues, and customer dissatisfaction

Lack of Analytics

You don't know the real profitability of services, doctor workload, and stock levels

CRM/ERP System Capabilities

Everything a modern vet clinic needs in one system

Electronic Medical Record

Complete Pet Health History

  • History of all visits and procedures
  • Examination protocols and test results
  • Vaccination and treatment schedule
  • Upload X-rays and Ultrasounds
  • Automatic drug dosage calculation
Discuss a Project
Pet medical record in CRM

Key System Modules

Smart Notifications

Automatic SMS and WhatsApp reminders for appointments, vaccinations, and medication.

Vaccination Calendar

Tracking dates and automatic formation of a vaccination plan for each pet.

Flexible Schedule

Convenient booking calendar considering doctor schedules and room availability.

Laboratory

Integration with laboratories, automatic retrieval and storage of test results.

Prescriptions

Print prescriptions and templates with your templates in a few clicks.

Inventory Management

Automatic deduction of drugs when providing services, stock control, and procurement.

Finance and Cashier

Service cost calculation, payment processing, online cash registers, and profit reports.

Clinic Analytics

Reports on doctor efficiency, service popularity, and customer retention.

Online Booking

Booking widget on the website and social media, working 24/7 without admin involvement.

Implementation Results

Average clinic indicators after switching to our system

-60%
Missed Visits
+45%
Repeat Visits
+35%
Average Check
2 times
Less routine

For Any Patients

The system is configured for the specifics of treating different animal species

Dogs
Cats
Birds
Fish
Rodents
Horses
Reptiles
Exotic

AI Capabilities in Veterinary Medicine

Artificial Intelligence helps doctors and administrators

AI Consultant

Qualified chatbot answers frequent owner questions and books appointments.

Bookings: +30%

Smart Recommendations

AI analyzes the record and suggests necessary examinations or vaccinations.

LTV: +25%

Card Auto-fill

Voice input and AI text recognition help the doctor fill out the medical record faster.

Time: -40%

Symptom Analysis

The system pre-evaluates complaints and suggests a specialized doctor.

Accuracy: +15%

How We Work

01

Audit

We study clinic processes, number of doctors, and equipment used

02

Setup

We configure service catalogs, drugs, and medical record templates for your specifics

03

Data Migration

We import the customer base and visit history from old systems or tables

04

Training

We train doctors and administrators to work in the system, launch online booking

Integrations

Synchronization with all your clinic's tools

Vet Laboratories
Telegram
WhatsApp
SMS Mailings
Online Cash Registers
X-ray and Ultrasound
Mobile Application

App for Owners

We will develop a branded app for your customers for iOS and Android

  • Visit ReminderPush notification about an upcoming doctor visit
  • Vaccination ScheduleVisual vaccination plan with deadlines notifications
  • Test ResultsAll examination results always at hand in the phone
  • Medication ReminderReminders to give a pill or an injection
  • Online PaymentPayment for services and drugs directly in the app
  • Online BookingAbility to book a doctor in a few clicks 24/7
  • How to Get ThereMap with a route to the nearest clinic branch
  • Pet ProfileWeight, age, care features, and pet photo
  • Weight DiaryWeight change graph for health monitoring
Veterinary clinic mobile app

Client Testimonials

What veterinary clinics say

Pet records with vaccinations and medical history — vets see the full picture. Prescription errors are eliminated.

AV
Anna VorontsovaChief VeterinarianVet Clinic 'Four Paws'

Automatic vaccination reminders — owners return on time. Telegram booking was appreciated by everyone.

SK
Sergey KostinOwnerNetwork 'VetPlus'

Drug and feed tracking became transparent. Automatic write-offs, overuse dropped by 30%.

OL
Olga LitvinovaManagerVet Center 'Vetardi'

Ready to take your clinic to the next level?

Leave a request, and we will prepare a personal offer for your veterinary clinic automation.

Free demo access
Data migration in 3 days
24/7 support
Get a Consultation